30 Day Guarantee Return Policy:

If you are not completely satisfied with an item purchased from The Sale Source, simply return it with proof of purchase within 30 days of the purchase date for a refund at the original purchase price. Some exceptions apply.

Refund Exceptions:

  • Shipping, freight, service charges, hazardous charges and drop-ship fees are non-refundable except due to a shipping error or manufacturer defect.
  • All vaccines and prescription drugs are non-returnable and non-refundable.
  • Saddles, saddle pads, and bits must be returned in new and unused condition.
  • Horse blankets and sheets may be returned only if defective or if they are returned within 30 days of purchase in new and unused condition.
  • Electronic training equipment, collars, clippers, and clipper blades may be returned only if defective or if they are returned within 30 days of purchase in new and unused condition.
  • Personalized, monogrammed or custom items are not returnable. If inaccurate, please provide verification for return assistance.
  • All items showing signs of use will not be refunded unless defective or inoperable.
  • Items marked as Final sale or No returns may not be returned
  • The Sale Source gift cards cannot be returned or redeemed for cash or credit except where required by law.

Return address:

The Sale Source

310 W. Saunders Rd.
Dothan, AL 36301-8622

Damaged or missing parts:

Contact The Sale Source Customer Service at 1-512-955-8748 within 3 days of delivery for resolution.


The Sale Source is committed to providing you with fair and competitive pricing. Prices are subject to change without notice. The Sale Source disclaims responsibility for pricing errors.

The Sale Source also disclaims responsibility for the use or misuse of products and the methods of use described in this catalog. The manufacturer’s label should always be followed. NO The Sale Source employee is authorized to recommend any deviation from label usage. Comments and statements regarding products are intended to be correct and accurate, but the customer should be guided solely by their own judgment and opinion coupled with professional veterinary advice which should be sought in animal health matters.

The Sale Source reserves the right to amend or change the returns policy at any time.

Contact information:

To inquire about your order or for help with a return, call 1-512-955-8748, by email at customerservice@thesalesource.com, or via our LiveChat Customer Service.